Administration

Administration

Welcome to the Pothole Repair Administration section! This section houses everything you need to keep corporate operations running smoothly and efficiently. From employee management to IT support, company policies to vendor relations, you'll find essential information and resources right here.

Human Resources (HR)

HR is responsible for various activities affecting all employees, from recruitment and onboarding to DOT compliance, training, benefits, employee safety and performance management.

• Recruiting
  • Job Descriptions
  • Listings (Indeed)
  • Appointment Scheduling
  • Interview Process
  • Offer Letters
• Onboarding (Software: Workbright)
  • Forms & Policies
  • DOT Compliance (Concentra, Kelmar)
  • Training & Development (Software: Moodle)
  • Company resources- Vehicle, Company Merchandise, Tablet, Phone
• Administrative
  • Org Chart
  • Employee lists and schedules
  • Personnel Folders
  • Corporate Communications- Internal communication to employees or within the company
• Employee Safety and OSHA- Forms OSHA 300 and OSHA 300 A are due by March 1 of every year. Pothole Repair Safety Manual is shared with all technicians
• Employee Performance Management

Finance

See information on invoicing, purchasing, payroll and benefits, taxes and auditing, insurance, and financial budgeting and reporting.

• Invoicing
• Purchasing
• Utilities
• Payroll & Benefits
• QBO (Quickbooks Online)
• Taxes & Auditing (CPA, ADP, )
• Insurance (Link to Legal)
• Financial Budgeting & Reporting- Admin
• Banking Deposits

Marketing

Discover details on trade shows, business development, social events, logo wear, and social media management.

• Trade Shows
• Business Development
• Social Events
• Logo wear
• Social Media of Company personnel and events provided to Sales

Resource Management

Learn about Customer Relationship Management (CRM) tools used for client management.

• CRM
• IT & Communications (Computers, Printers, Phones, Fax Machines etc)
• Building Maintenance
• Vehicles (Registrations, List of vehicles, purchase dates, Insurances, Accidents, QBO setup for payments, etc.)
• Office Supplies
• Toll Management (EZPass)
• Internal Wiki

Stakeholder Management

Access resources related to managing vendors, strategic partners, and clients.

• Vendor Management (Any companies who we buy from/ make purchases)
• Strategic Partner Management (Authorized company that we OOS)
• Client Management
  • PARC Agreements
  • Lien waivers
  • Third Party Management
  • New vendor paperwork
  • W9s, 1099s, COIs,
  • Any special requests from clients etc.

Legal and Compliance

Get information on various legal and compliance matters, including registrations, licensing, permits, insurance, policies and procedures, and DOT compliance.

• Registrations (Registered agents, administrative agents and client registered agents)
• Licensing and Permits
• Insurance
• Policies & Procedures
• DOT Compliance
• Legal