Emergency Reporting - Revision history

Sam: /* Technician illness */

2024-02-27T16:43:02Z

Technician illness

2024-02-27T16:41:26Z

Technician illness

2024-02-27T16:38:29Z

Hit and Run incident

2024-02-20T17:22:31Z

Technician illness

2024-02-20T17:22:04Z

Vehicle accident

2024-02-20T17:21:15Z

Vehicle accident

2024-02-02T15:41:21Z

Hit and Run incident

2024-02-02T15:40:40Z

Work site injury

2024-02-02T15:40:01Z

Vehicle accident

2024-02-02T15:39:26Z

Vehicle accident

@@ Line 43: / Line 43: @@
 * Does anyone need medical attention?
 * How many days do you plan to be out of the office?
-* Did you fill out the PTO form?
+* Are you requesting PTO?
 Response: Operations should ask the technician to review our policies on medical leave requirements. Remind them about the doctor's note and to apply for PTO if they plan to be out longer than anticipated.

@@ Line 48: / Line 48: @@
 If this is a sudden, unplanned technician illness:
-During business hours, the Operations Team receives the phone call or message and makes the necessary coverage arrangements. Outside of business hours, the Operations member on call '''MUST notify [[PeopleReady Staff Hiring]] by 6 am the same day''' and arrange for a substitute technician. Operations must notify Admin via email as soon as possible.
+During business hours, the Operations Team receives the phone call or message and makes the necessary coverage arrangements. Outside of business hours, the Operations member on call can send a text, fill the spot internally (other team members, recent auditions, etc.) and cover the emergency. As a last resort, the Operations Team Member on call '''MUST notify [[PeopleReady Staff Hiring]] by 6 am the same day''' and arrange for a substitute technician. Operations must notify Admin via email as soon as possible.
 ===Hit and Run incident===

@@ Line 53: / Line 53: @@
 '''Ask: '''
 * Does anyone need medical attention?
-* Did you call 311 (or local non emergency number)?
+* Did you call 911 (or local non emergency number)?
 * Did you fill out the accident report form?

@@ Line 48: / Line 48: @@
 If this is a sudden, unplanned technician illness:
-During business hours, the Operations Team receives the phone call or message and makes the necessary arrangements. Outside of business hours, the Operations member on call '''MUST notify [[PeopleReady Staff Hiring]] by 6 am the same day''' and arrange for a substitute technician. Operations must notify Admin via email as soon as possible.
+During business hours, the Operations Team receives the phone call or message and makes the necessary coverage arrangements. Outside of business hours, the Operations member on call '''MUST notify [[PeopleReady Staff Hiring]] by 6 am the same day''' and arrange for a substitute technician. Operations must notify Admin via email as soon as possible.
 ===Hit and Run incident===

@@ Line 22: / Line 22: @@
 * Witnesses’ statements, identification and contact information, if possible.
 * As many pictures as possible of the accident including involved vehicles, location and injuries.
 '''Documentation:''' All employees at the scene of the accident should fill out their version of the [https://drive.google.com/file/d/1G99hYyQX2CwmM482gSjJTfF-NLJmplbE/view?usp=drive_link Accident Report], while still on site of the accident. NOTE: This report is located in the binder aboard each truck along with insurance, registration info, etc. Each employee should then return these completed items (reports & photos) to management.

@@ Line 23: / Line 23: @@
 * As many pictures as possible of the accident including involved vehicles, location and injuries.
-'''Documentation:''' All employees at the scene of the accident should fill out their version of the [https://drive.google.com/file/d/1G99hYyQX2CwmM482gSjJTfF-NLJmplbE/view?usp=drive_link Accident Report], while still on site of the accident. NOTE: This report is located in the folder aboard each truck along with insurance, registration info, etc. Each employee should then return these completed items (reports & photos) to management.
+'''Documentation:''' All employees at the scene of the accident should fill out their version of the [https://drive.google.com/file/d/1G99hYyQX2CwmM482gSjJTfF-NLJmplbE/view?usp=drive_link Accident Report], while still on site of the accident. NOTE: This report is located in the binder aboard each truck along with insurance, registration info, etc. Each employee should then return these completed items (reports & photos) to management.
 ===Work site injury===

@@ Line 55: / Line 55: @@
 * Did you fill out the accident report form?
-'''Response:''' Operations should ask the involved employee to collect and provide details on
+'''Response:''' Operations should ask the involved employees to collect and provide details on
 * Employee name, location, vehicle, accident damages.
 * Witnesses’ statements, identification and contact information, if possible.
 * As many pictures as possible of the incident including vehicle, location and damages.
-'''Documentation:''' The technician should fill out an [https://drive.google.com/file/d/1G99hYyQX2CwmM482gSjJTfF-NLJmplbE/view?usp=drive_link Accident Report] immediately. Return these items (reports & photos) to management.
+'''Documentation:''' All employees at the scene of the incident should fill out their version of the  [https://drive.google.com/file/d/1G99hYyQX2CwmM482gSjJTfF-NLJmplbE/view?usp=drive_link Accident Report] immediately. Return these items (reports & photos) to management.
 Use [http://18.207.158.143:8080/index.php/Operations Operations] to go back to the Main Operations Page

@@ Line 31: / Line 31: @@
 * Did you fill out the incident report form?
-'''Response:''' Operations should ask the involved employee to collect and provide details on
+'''Response:''' Operations should ask the involved employees to collect and provide details on
 * Employee name, location, injuries, and damages.
 * Witnesses’ statements, identification and contact information, if possible.
 * As many pictures as possible of the incident including the involved employee(s), scene and injuries.
-'''Documentation:''' The technician should fill out an [https://drive.google.com/file/d/1ohEN6XRm8Q5KMzv1g6ZJYsfXo9TVROJH/view?usp=drive_link Incident Report Form] (inside the safety manual in each truck) while on site of the incident. Return these items (reports & photos) to management.
+'''Documentation:''' All employees at the scene of the incident should fill out their version of the [https://drive.google.com/file/d/1ohEN6XRm8Q5KMzv1g6ZJYsfXo9TVROJH/view?usp=drive_link Incident Report Form] (inside the safety manual in each truck) while still on site of the incident. Each employee should return these items (reports & photos) to management.
 ===Technician illness===