Difference between revisions of "Administrative"

From PHR CRM
Line 7: Line 7:
  
 
*Personnel Folder: Each employee at PHR has their own Personnel folder within Dropbox.
 
*Personnel Folder: Each employee at PHR has their own Personnel folder within Dropbox.
−
Communication using Fax: PHR uses an online service myCentralFax to send and receive faxes using the fax number 571-762-0883. At the moment, only three people (Barry, Crystal and Terry) can receive faxes.
 
  
−
*Corporate Communications- All PHR employees (except technicians) are assigned a potholerepair.com email id. *Corporate communicates with each of them either individually or as part of a group. There are several existing groups (adminteam, operations, csr) that these employees are assigned to depending on their role. Some of these groups are broadcast/ announcements groups only.
+
*Communication using Fax: PHR uses an online service myCentralFax to send and receive faxes using the fax number 571-762-0883. At the moment, only three people (Barry, Crystal and Terry) can receive faxes.
 +
 
 +
*Corporate Communications- All PHR employees (except technicians) are assigned a potholerepair.com email id. Corporate communicates with each of them either individually or as part of a group. There are several existing groups (adminteam, operations, csr) that these employees are assigned to depending on their role. Some of these groups are broadcast/ announcements groups only.
 +
 
 +
{|
 +
|+ PHR Email groups
 +
|-
 +
! Group !! Email address !! Members
 +
|-
 +
| PHR Team || team@potholerepair.com || Everyone with a potholerepair.com email address
 +
|-
 +
| Administration || adminteam@potholerepair.com || Crystal, Sherrita, Diane, Alexis
 +
|-
 +
| CRM Support || support@potholerepair.com || Barry, Crystal, Guillermo
 +
|-
 +
| Client Services || CSRservices@potholerepair.com || Jennie, Jess, Jhonn, Barry
 +
|-
 +
| Incoming Fax || fax@potholerepair.com || Barry, Terry, Crystal
 +
|-
 +
| Invoices || invoices@potholerepair.com || Crystal & Sherrita
 +
|-
 +
| Operations || operations@potholerepair.com || Barry, Crystal, Manuel, Tag, Jason, Guido
 +
|-
 +
| PHR Techs || techs@potholerepair.com || ALL the technicians at Pothole Repair
 +
|-
 +
|}

Revision as of 18:54, 29 February 2024

Administrative Section

  • Org Chart: PHR's organization chart is provided below:
PHR ORG.jpg
  • Employee lists: Employee information, including name, contact details, manager details, role etc, are stored within Dropbox.
  • Personnel Folder: Each employee at PHR has their own Personnel folder within Dropbox.
  • Communication using Fax: PHR uses an online service myCentralFax to send and receive faxes using the fax number 571-762-0883. At the moment, only three people (Barry, Crystal and Terry) can receive faxes.
  • Corporate Communications- All PHR employees (except technicians) are assigned a potholerepair.com email id. Corporate communicates with each of them either individually or as part of a group. There are several existing groups (adminteam, operations, csr) that these employees are assigned to depending on their role. Some of these groups are broadcast/ announcements groups only.
PHR Email groups
Group Email address Members
PHR Team team@potholerepair.com Everyone with a potholerepair.com email address
Administration adminteam@potholerepair.com Crystal, Sherrita, Diane, Alexis
CRM Support support@potholerepair.com Barry, Crystal, Guillermo
Client Services CSRservices@potholerepair.com Jennie, Jess, Jhonn, Barry
Incoming Fax fax@potholerepair.com Barry, Terry, Crystal
Invoices invoices@potholerepair.com Crystal & Sherrita
Operations operations@potholerepair.com Barry, Crystal, Manuel, Tag, Jason, Guido
PHR Techs techs@potholerepair.com ALL the technicians at Pothole Repair
Retrieved from "http://18.207.158.143:8080/index.php?title=Administrative&oldid=1754"