Difference between revisions of "Intro"
From PHR CRM
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=General structure of the system= | =General structure of the system= | ||
| − | Pothole Repair is a | + | Pothole Repair is a service company that performs pothole and asphalt repairs. Our company follows a 3-dimensional dataset that informs our processes and allows us to generate revenues: |
| − | + | * '''Specific Site:''' The geographical location of the pothole, informed by an immutable, physical address. | |
| − | * ''' | + | * '''Property management company:''' The company or human that runs the property/ site and is responsible for property management, rent collection, property maintenance, etc. |
| − | * '''Human:''' | + | * '''Human:''' The person who owns responsibility and decision-making capability over the site. That human may or may not (a) be present at the site, (b) manage many other sites, or (c) work for the company on that site. |
| − | + | In many cases, the human works for the property management company hired by the property owner. | |
[[File:Business Dimensions.png|frameless|center]] | [[File:Business Dimensions.png|frameless|center]] | ||
| − | In | + | In our business, change is constant. Sometimes the Management Company may change, and the human remains the same, or the management company remains the same, but the human leaves, and a new person takes over. |
| − | + | This dataset, implemented company-wide, forms the backbone of our process and is structured to easily change each part of this triangle's information without losing the traceability of those changes and keep close, constant contact with the customers. | |
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Latest revision as of 22:01, 13 April 2021
General structure of the system
Pothole Repair is a service company that performs pothole and asphalt repairs. Our company follows a 3-dimensional dataset that informs our processes and allows us to generate revenues:
- Specific Site: The geographical location of the pothole, informed by an immutable, physical address.
- Property management company: The company or human that runs the property/ site and is responsible for property management, rent collection, property maintenance, etc.
- Human: The person who owns responsibility and decision-making capability over the site. That human may or may not (a) be present at the site, (b) manage many other sites, or (c) work for the company on that site.
In many cases, the human works for the property management company hired by the property owner.
In our business, change is constant. Sometimes the Management Company may change, and the human remains the same, or the management company remains the same, but the human leaves, and a new person takes over.
This dataset, implemented company-wide, forms the backbone of our process and is structured to easily change each part of this triangle's information without losing the traceability of those changes and keep close, constant contact with the customers.
