Difference between revisions of "New Technician/ Driver Onboarding, Training and Documentation"
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| − | ===New Technician/ Driver | + | ===New Technician/ Driver Onboarding and Documentation=== |
====DOT-mandated physical exam for drivers ==== | ====DOT-mandated physical exam for drivers ==== | ||
Technician after completing the [https://drive.google.com/file/d/1HPf8KLtzUKh9LXHcRG1xI6ncLNXsDMGZ/view?usp=drive_link Concentra Health Form Authorization], undergoes the health exam conducted by Concentra (or equivalent). Upon completion, the technician receives a Health card that authorizes them to drive. Technician is to submit a copy of the Driving record to Branch Manager/ Admin (adminteam@potholerepair.com) directly. The card must be carried along with driver's license when operating the company trucks. Admin tracks the DOT physical expiration dates for all technicians and notifies Operations to schedule tasks in the Operations Calendar for timely renewals. | Technician after completing the [https://drive.google.com/file/d/1HPf8KLtzUKh9LXHcRG1xI6ncLNXsDMGZ/view?usp=drive_link Concentra Health Form Authorization], undergoes the health exam conducted by Concentra (or equivalent). Upon completion, the technician receives a Health card that authorizes them to drive. Technician is to submit a copy of the Driving record to Branch Manager/ Admin (adminteam@potholerepair.com) directly. The card must be carried along with driver's license when operating the company trucks. Admin tracks the DOT physical expiration dates for all technicians and notifies Operations to schedule tasks in the Operations Calendar for timely renewals. | ||
====New technician training and examinations ==== | ====New technician training and examinations ==== | ||
| − | Operations will schedule the exams and the Branch Manager will administer them. Once completed, the Branch Manager will collect the final exam results, add them to the employee's personnel file | + | Operations will schedule the exams and the Branch Manager will administer them. Once completed, the Branch Manager will collect the final exam results, share a copy with Admin who will add them to the employee's personnel file. |
| − | * Online technician training | + | * Online technician training (to be scheduled within week 1 of joining) |
| − | * Visual inspection of the truck: Check and test lights, horns, reversal sounds, mirrors. | + | |
| − | + | * Visual inspection of the truck and Practical driving test with trailer (to be scheduled within week 1 of joining) | |
| + | Visual inspection: Check and test lights, horns, reversal sounds, mirrors, using the [https://drive.google.com/file/d/1ZN30VX_mVoDIbsiOu7zUC113vLEWCXG0/view?usp=drive_link Safety Inspection Checklist] | ||
| + | Practical driving test: 15 mile drive minimum, making turns- left, right and u turn, merging, driving lanes, park vehicle in different directions, always reverse with spotter. Defined, consistent Hand signals. [https://drive.google.com/file/d/16dDIae-Qu9mKrGZYh24JKVA9PawYbFeV/view?usp=drive_link Drive Test Form] | ||
* Written Senior Tech Exam: [https://drive.google.com/file/d/1LCLfuQk4Vl5H1gvWKBLMC4ZxQNausOgF/view?usp=drive_link Senior Technician Exam] (after 90 days and within 6 months of their onboarding and training) | * Written Senior Tech Exam: [https://drive.google.com/file/d/1LCLfuQk4Vl5H1gvWKBLMC4ZxQNausOgF/view?usp=drive_link Senior Technician Exam] (after 90 days and within 6 months of their onboarding and training) | ||
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====ELD training for logging hours, monitored through GPS==== | ====ELD training for logging hours, monitored through GPS==== | ||
| − | PHR policy and DOT mandate whenever the tech operates the truck, they have to log into the ELD. GPS on each truck will monitor the driver’s performance and when they violate the rules, a notification goes to Operations and the driver will be reprimanded. | + | PHR policy and DOT mandate whenever the tech operates the truck, they have to log into the ELD. GPS on each truck will monitor the driver’s performance and when they violate the rules, a notification goes to Operations and the driver will be reprimanded. Driving infractions may result in suspension or termination and should be avoided by operating the vehicle in a safety oriented and defensive manner. |
| − | '''While on the job, all technicians should ensure they’re logged in and with the correct status ( ON, OFF, DRIVING, SB) at all times.''' | + | '''While on the job, all technicians should ensure they’re logged in the ELD app installed in the truck and with the correct status (ON, OFF, DRIVING, SB) at all times.''' |
Each time a new technician is hired, the Operations team is responsible for assisting them with: | Each time a new technician is hired, the Operations team is responsible for assisting them with: | ||
* Installation of the app | * Installation of the app | ||
| − | Links to install the SP LogBook App are available for [https://play.google.com/store/apps/details?id=com.vehicletracking.sp_logbook&hl=en_US Android] and [https://apps.apple.com/us/app/sp-logbook/id1260958881 iPhone]. The | + | Links to install the SP LogBook App are available for [https://play.google.com/store/apps/details?id=com.vehicletracking.sp_logbook&hl=en_US Android] and [https://apps.apple.com/us/app/sp-logbook/id1260958881 iPhone]. The Branch Manager has to ensure that the ELD App is installed on the company tablet with the Operations team’s assistance, if needed. The device has to be on the truck at all times. |
* Log in instructions- DOT License number and 4 digit passcode | * Log in instructions- DOT License number and 4 digit passcode | ||
| − | Once the technician receives his DOT certification, the Operations team will create an account for them using the Intellishift website and the Administration and Operators tabs. The Operations will enable the technician to be able to log into the app using | + | Once the technician receives his DOT certification, the Operations team will create an account for them using the Intellishift website and the Administration and Operators tabs. The Operations will enable the technician to be able to log into the app using the DOT license number and a 4 digit passcode. |
* Operating instructions- [https://www.youtube.com/watch?v=--IUb2hvzxg Video] | * Operating instructions- [https://www.youtube.com/watch?v=--IUb2hvzxg Video] | ||
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====Forms and Documentation==== | ====Forms and Documentation==== | ||
Technicians need to access and store these forms and documentation in the truck at all times. | Technicians need to access and store these forms and documentation in the truck at all times. | ||
| − | * Driver: Physical DOT card, Driving License | + | * Driver: Physical DOT card, Driving License to be carried by the driver at all times. |
* Truck: DOT Inspection Card visible and inside the truck, Registration, Insurance Card, [https://drive.google.com/file/d/1G99hYyQX2CwmM482gSjJTfF-NLJmplbE/view?usp=drive_link Accident Forms], [https://drive.google.com/file/d/1ohEN6XRm8Q5KMzv1g6ZJYsfXo9TVROJH/view?usp=drive_link Incident Report Form], ELD Log records, Clearly displayed DOT number on the outside of the truck | * Truck: DOT Inspection Card visible and inside the truck, Registration, Insurance Card, [https://drive.google.com/file/d/1G99hYyQX2CwmM482gSjJTfF-NLJmplbE/view?usp=drive_link Accident Forms], [https://drive.google.com/file/d/1ohEN6XRm8Q5KMzv1g6ZJYsfXo9TVROJH/view?usp=drive_link Incident Report Form], ELD Log records, Clearly displayed DOT number on the outside of the truck | ||
* Trailer: Registration, Insurance Card, Inspection Card visible outside the trailer | * Trailer: Registration, Insurance Card, Inspection Card visible outside the trailer | ||
Revision as of 19:52, 25 January 2024
Use Operations to go back to the Main Operations Page
New Technician/ Driver Onboarding and Documentation
DOT-mandated physical exam for drivers
Technician after completing the Concentra Health Form Authorization, undergoes the health exam conducted by Concentra (or equivalent). Upon completion, the technician receives a Health card that authorizes them to drive. Technician is to submit a copy of the Driving record to Branch Manager/ Admin (adminteam@potholerepair.com) directly. The card must be carried along with driver's license when operating the company trucks. Admin tracks the DOT physical expiration dates for all technicians and notifies Operations to schedule tasks in the Operations Calendar for timely renewals.
New technician training and examinations
Operations will schedule the exams and the Branch Manager will administer them. Once completed, the Branch Manager will collect the final exam results, share a copy with Admin who will add them to the employee's personnel file.
- Online technician training (to be scheduled within week 1 of joining)
- Visual inspection of the truck and Practical driving test with trailer (to be scheduled within week 1 of joining)
Visual inspection: Check and test lights, horns, reversal sounds, mirrors, using the Safety Inspection Checklist Practical driving test: 15 mile drive minimum, making turns- left, right and u turn, merging, driving lanes, park vehicle in different directions, always reverse with spotter. Defined, consistent Hand signals. Drive Test Form
- Written Senior Tech Exam: Senior Technician Exam (after 90 days and within 6 months of their onboarding and training)
ELD training for logging hours, monitored through GPS
PHR policy and DOT mandate whenever the tech operates the truck, they have to log into the ELD. GPS on each truck will monitor the driver’s performance and when they violate the rules, a notification goes to Operations and the driver will be reprimanded. Driving infractions may result in suspension or termination and should be avoided by operating the vehicle in a safety oriented and defensive manner.
While on the job, all technicians should ensure they’re logged in the ELD app installed in the truck and with the correct status (ON, OFF, DRIVING, SB) at all times.
Each time a new technician is hired, the Operations team is responsible for assisting them with:
- Installation of the app
Links to install the SP LogBook App are available for Android and iPhone. The Branch Manager has to ensure that the ELD App is installed on the company tablet with the Operations team’s assistance, if needed. The device has to be on the truck at all times.
- Log in instructions- DOT License number and 4 digit passcode
Once the technician receives his DOT certification, the Operations team will create an account for them using the Intellishift website and the Administration and Operators tabs. The Operations will enable the technician to be able to log into the app using the DOT license number and a 4 digit passcode.
- Operating instructions- Video
Forms and Documentation
Technicians need to access and store these forms and documentation in the truck at all times.
- Driver: Physical DOT card, Driving License to be carried by the driver at all times.
- Truck: DOT Inspection Card visible and inside the truck, Registration, Insurance Card, Accident Forms, Incident Report Form, ELD Log records, Clearly displayed DOT number on the outside of the truck
- Trailer: Registration, Insurance Card, Inspection Card visible outside the trailer
Use Operations to go back to the Main Operations Page
