Mobile applications

From PHR CRM
Revision as of 21:00, 12 September 2024 by Mmoura (talk | contribs)

Proposal Maker

The Proposal Maker app works on the same concept as the Lead Generator App, using a wizard to guide the user step by step and avoid missing or skipping information.

The slight difference between them is that surveyors use this app to assess the damage and provide quotes and job requirements to fix the potholes in a property, such as size, amount of TRs, type of work and tools needed, etc. Surveyors use their access to see all the activities assigned to them, including the property type to visit and directions to do so.

The series of images below display each section with brief descriptions Below is the main screen where the surveyors can see all assigned activities and filter them by date.

Screenshot 2024-09-05-12-19-20-638 com.pothole.etechnician.jpg

They can access more options by hitting the sandwich menu at the top left corner.

Screenshot 20220805-054001 Proposal Maker.jpg

For each task, they can directly contact the customer and the opportunity owner.

Photo 2024-09-12 16.32.42.jpg
Photo 2024-09-12 16.40.28.jpg

They can see more information about the opportunity, use the GPS to navigate the property, or complete the opportunity.


Screenshot 2024-09-05-12-20-00-959 com.google.android.apps.maps.jpg


3


If needed, the surveyors can also add more repairs, PH damage, or External Damage where the damage needs to be repaired by one of our partners.

Screenshot 2024-09-05-12-21-20-799 com.pothole.etechnician.jpg


If they were to add more repairs, they first need to take a before picture of the damage.

Screenshot 2024-09-05-12-21-36-157 com.pothole.etechnician.jpg


Screenshot 2024-09-05-12-22-53-084 com.android.camera.jpg


After taking the picture, they have to set the estimated amount of TRs (Thermal Repairs) they think will be needed to fix that damage.


Screenshot 2024-09-05-12-23-09-804 com.pothole.etechnician.jpg


In the next step, the surveyor has to set the specific pothole location, the more accurate, the better.


Screenshot 2024-09-05-12-23-34-539 com.pothole.etechnician.jpg

Then they must specify whether the technicians will need to take any extra tools or materials, and finally add notes to the job.


Screenshot 2024-09-05-12-24-30-635 com.pothole.etechnician.jpg

Finally, once they have closed it, the system will ask the technician to confirm having read the task notes, add notes to the opportunity, and finish the task.



The other option is to add or create an External Proposal for our partners. When the surveyor clicks on "External Damage," the app will show a pop-up window asking confirmation to proceed.

PM-18.png

The surveyor must upload a picture of the damage before choosing the product or required type of work.

PM-19.png

Finally, the wizard will ask the surveyor to add any notes.

PM-20.png

And a pop-up window will ask for confirmation to close the proposal.

PM-21.png

eTechnician 2.0

Download it here

Our technicians use this app for two main purposes:

To check-in, to upload their time card, the truck inspection, and inventory. To access all jobs, dispatches, and surveys assigned to them This application is solely for our employees' use and not for external users.

Imagen numero 1.png

From the main screen, our technicians can view both the Dispatches and Surveys assigned.

Imagen numero 2.png

They can access more options by hitting the sandwich menu at the top left corner.

Imagen numero 3.png

The "upload receipt" option allows them to upload any bill or expense they might have as part of their duties; this way, all expenses can be kept and tracked in one place. When they hit "upload receipt," the app will open up the camera to take a picture of it.

4Upload Receipt.png

To be able to start the working day, the technicians will need to upload the necessary daily documents.

6Daily Docs Alert.png

They will need to do so by clicking on the camera button.

5Daily Docs.png

After completing all of the necessary documents, an alert will pop-up.

7Daily Docs Completion.png

By clicking on the job, the user can see the details of it. The user icon with a star on the side shows the team leader for the job, and clicking on it will show the whole crew.

8Job detail.png

When a technician clicks on "start," the system will send an email to the customer and to the owner of the opportunity to notify them the repair is in process. The system also allows Headquarters to track progress using a live feed regarding the job progression.

9Start Job.png
9Start job 2.png

After confirming the operation, the system will also remind the technicians to log out from their vehicles.

10Driver Logout.png

Technicians can see all details regarding the job, see the surveyor's notes, and call either the owner or the surveyor. Using buttons, they can

  • Navigate to the pothole
  • Take a picture after fixing the damage
  • Reschedule the item if they could not finish it at that time due to unexpected reasons.

At the end of the screen, there are more options to either add a new repair, reschedule the job or view the map.

11Inside thejob details.png

When clocking on 'Take Pic' button, it will let you select to open the camera, or select a picture from the gallery.

12Take Picture.jpg

After taking the picture, the system will open a window to set the number of TRs needed to fix the pothole and specify the type of repair they performed.

13Set TRs.jpg


The process to add further repairs is very similar: Technicians need to click "add new," take a picture of the damage, set the estimated amount of TRs to be used, and set the location of the pothole. After they have added all the new additional repairs and clicked on "finish," the system will notify the account manager to get approvals. If approved, the technicians should fix those additionals repairs before leaving the property.

14Additional repairs.png

After they have completed all the items within the dispatch, they will automatically be redirected to this screen to add the last notes for the dispatch.

15Ending notes.png

Once the job is complete, they can finally close the dispatch and confirm completion.

16End job.png

Now that the technicians are done, the app will prevent them from logging into their vehicle before driving to the next property.

ELD and HOS

PotholeRepair DOT# 2506097

Logbook – SPLogbook

Hours of Service - Logbook App User Guide

Hours of Service - Operator Training Video

SP Logbook for iOS: Click Here to Download

SP Logbook for Android: https://play.google.com/store/apps/details?id=com.vehicletracking.sp_logbook&hl=en_US


Inspect training (Admin ONLY)

https://www.youtube.com/watch?v=lVCDHn4e9Fc

In the field training INSPECTION

https://www.youtube.com/watch?v=bt7Tx5pclMk

ELD - HOS Operating training video

https://www.youtube.com/watch?v=--IUb2hvzxg

Quick Access